Opsware Core unable to communicate to agent running on Symantec PureDisk SuSE server.
Having issue to talk back to Symantec PureDisk SuSE server, port 1002 is closed on PD firewall (iptables). To add this as an exception do the following
1)login to PD server
2) cp -p /etc/puredisk/custom_iptables_rules /etc/puredisk/custom_iptables_rules.orig
3) vi /etc/puredisk/custom_iptables_rules
4) add the following entry
# protocol (tcp,udp,tcmp,all) source[/mask] port
tcp 10.10.10.1 1002
# where 10.10.10.1 is your Opsware CORE IP
5) make the permament change based on the edits and restart firewall
sh /opt/pdconfigure/scripts/installers/ChangeIPTables.sh
6) confirm changes by running iptables -L and make sure that port 1002 for TCP from your core server is there.
7) then go to opsware web gui and run communication test to reestablish your connection back.
Thats it.
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